Front Office Shiftleader (m/w/d), Berlin
domainMeliá Hotels International
placeBerlin, Kreisfreie Stadt Berlin, Germany
event_available22/04/25
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Job Description
Your tasks:
- Smooth running of your shift
- Briefing and support of team colleagues
- Individual support and personal farewell to our guests
- Cash register management
- Advising guests on the hotel's offers and the surrounding area
- Handling complaints and unusual situations as well as
- Ensuring a proper shift handover
Your profile:
- Completed training in the hotel industry
- Good knowledge of Opera PMS and MS Office
- Very good knowledge of German and English - Spanish desirable
- Communication skills and empathy
- In-depth experience as a front office agent
- Structured and independent way of working
- Ability to work in a team
- Strong guest orientation
- Excellent manners and very good host qualities
Requirements
Minimum Qualifications: Sin titulación
Experience: No requerida
Professional Category: No definido
Residence Permit: Indiferente
Last Application: Today
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