Descrição do emprego
Operational Excellence:
Oversee daily restaurant functions, ensuring smooth operations and adherence to high service standards. Implement efficient workflows to enhance productivity and guest satisfaction. Collaborate with the kitchen team to maintain consistency in food presentation and quality. Monitor restaurant logistics, including reservations, table management, and service flow optimization. Guest Experience & Service Standards:
Drive an exceptional dining experience by ensuring all guest interactions exceed expectations. Analyze guest feedback, identify trends, and implement service enhancements accordingly. Develop and enforce standard operating procedures to maintain a seamless guest journey. Actively engage with guests to ensure satisfaction, addressing any concerns or special requests promptly to achieve maximum guest satisfaction.
Team Leadership & Development:
Lead, train, and mentor the restaurant team to uphold the highest hospitality standards. Foster a culture of teamwork, accountability, and continuous learning. Conduct regular performance assessments and provide constructive feedback. Compliance & Quality Assurance:
Ensure strict adherence to health, safety, and hygiene regulations. Maintain alignment with Meliá brand requirements and global best practices. Qualifications & Skills:
Proven experience in a similar supervisory role within a luxury hotel or fine-dining establishment. Exceptional leadership and problem-solving capabilities. Excellent communication skills and ability to engage with diverse teams and clientele. Fluency in English is required; additional languages are an asset.
What We Offer:
A dynamic and structured work environment within a globally recognized hospitality brand. Competitive salary and benefits package. Career advancement and professional development opportunities. Membership in My Meliá Rewards, the exclusive loyalty program for employees with exclusive benefits and advantages
Requisitos
Formação mínima: Sin titulación
Experiência: No requerida
Categoria profissional: No definido
Residência: Indiferente
Última candidatura: 12 dias atrás
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